HomeMy WebLinkAboutRes 2021-01-846 Fire Department Dispatch Services AgreementCITY OF ANNA, TEXAS
RESOLUTION NO.0_��-g
A RESOLUTION OF THE CITY OF ANNA, TEXAS APPROVING THE
RENEWAL OF THE iNTERLOCAL DISPATCH SERVICES AGREEMENT
WITH COLLIN COUNTY, TEXAS
WHEREAS, the City Council of the City of Anna Texas (the "City Council") finds
that renewal of the agreement for Dispatch Services with Collin County is vital to
support the City of Anna Fire Department's mission to preserve and protect the
public health and safety of the City's residents;
NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
ANNA, TEXAS, THAT:
Whereas, Recitals Incorporated
The recitals set forth above are incorporated herein for all purposes as if set forth
in full.
Section 1. Approval of the Renewal of the Interlocal Dispatch Services
Agreement
The City Council hereby approves the Interlocal Dispatch Services Agreement
attached hereto as EXHIBIT 1, and authorizes, ratifies and approves the City
Manager's execution of same. The City Manager is hereby authorized to execute
all documents and to take all other actions necessary to finalize, act under, and
enforce the Agreement that shall remain in force until September 30, 2021.
PASSED AND APPROVED by the City Council of the City of Anna, Texas on this
261" day of January, 2021.
ATTEST:
APPROVED:
.\\` ,%4 kjII11I„�rrrrrrri i,
OF
Carrie Smith, City Secretary = i *bate Pike, Mayor
State of Texas § Court Order
Collin County § 2021-168-02-22
Commissioners Court 6
An order of the Collin County Commissioners Court approving an interlocal agreement.
The Collin County Commissioners Court hereby approves an interlocal dispatch agreement with Anna Fire
Department effective October 1, 2020 through and including September 30, 2021, as detailed in the attached
documentation.
A motion was made, seconded, and carried by a majority of the court members in attendance during a regular
session on Monday, February 22, 2021.
Chris Hill, County Judge
Susan Fletcher, Commissioner, Pct 1
Cheryl W lams, Commissioner, Pct 2
✓//--
Darrell Hale, Commissioner, Pct 3
c2a jv-�
/Urnn Webb, Commissioner, Pct 4
AT ST: Stacey Kemp, County Clerk
INTERLOCAL DISPATCH SERVICES AGREEMENT
This agreement is entered into on the day of Qa1taL,22Ld4>
2020, by and between the Anna Fire Department (the "Fire Department") and Collin
County, apolitical subdivision of the State of Texas (the "County").
RECITALS
1. The County, through the Sheriff's Office, owns and operates communication
facilities used in dispatching its law enforcement and emergency service personnel.
2. The Fire Department desires to obtain certain dispatch services from
the County. Therefore, under the authority of Texas Government Code, Title 7,
Interlocal Cooperation Act, Section 791 et seq., the parties agree as follows:
SECTION 1. DEFINITIONS
DISPATCH SERVICES. The term "Dispatch Services" means all services
necessary for the Collin County Sheriff's Office to receive calls for Fire/EMS services
within the Fire Department's jurisdiction and to dispatch the Fire
personnel in response to such calls.
HOSTING SERVICES. The term "Hosting Services" means the County will
store the Fire Department's data as it relates to dispatch services.
SECTION 2. TERM
2.01 TERM. The term of this agreement shall commence on October 1, 2020,
and shall continue in full force and effect through September 30, 2021. This agreement
may be renewed for an additional one (1) year period at the rates established and agreed
upon by both parties.
2.02 TERMINATION. Either party may terminate this agreement by giving
ninety (90) days written notice to the other party.
SECTION 3. SERVICES
3.01 The County agrees to provide dispatch services through the Sheriff's
Office to the Fire Department in the same manner and under the same work
schedule as such services are provided in the operation of the County's law enforcement
personnel.
3.02 Hosting Services. The County agrees to provide Hosting Services to the
Fire Department and that it will provide 95% uptime availability of the service as covered
herein.
3.03 Scheduled Maintenance: The Fire Department hereby
acknowledges that the County may, from time to time, perform maintenance service on
the County network, with or without notice to the Fire Department, which may
result in the unavailability of the County network. Emergency maintenance and
maintenance for which the County has not given the Fire Department notice in
accordance with this Agreement shall not be deemed scheduled maintenance for purposes
of this Agreement. The County will make every effort to notify the Fire Department prior
to scheduled maintenance. Notice may be given in various forms including but not
limited to email notice and/or phone call.
3.04 Hosted Data Ownership. The Fire Department shall have sole ownership
of the Fire Department's hosted data and the County shall make no claim to ownership
of Fire Department's hosted data.
3.05 Hosted Data Back Up. The County will back up the Fire Department's
hosted data on a daily basis. All data backups will meet Criminal Justice Information
Systems (CJIS) requirements. Every effort is made to ensure the reliability of the backed
up data in the event that it would be necessary to restore a database. The County,
however, makes no guaranties that the backed up database will be error free. Upon
request, the County will provide to the Fire Department a current database backup that
2
SECTION 7. AMENDMENT
This agreement shall not be amended or modified other than in a written
agreement signed by the parties.
SECTION 8. CONTROLLING LAW
This agreement shall be deemed to be made under, governed by, and construed in
accordance with the laws of the State of Texas.
SECTION 9. NOTICES
9.01 FORM OF NOTICE. Unless otherwise specified, all communications
provided for in this agreement shall be in writing and shall be deemed delivered, whether
actually received or not, forty-eight (48) hours after deposit in the United States mail,
first class, registered or certified, return receipt requested, with proper postage prepaid or
immediately when delivered in person,
9.02 ADDRESSES. All communications provided for in this agreement shall
be addressed as follows:
(A) Collin County, to:
Purchasing Department
2300 Bloomdale #3160
McKinney, Texas 75071
(B) Collin County Administrator, to:
Bill Bilyeu
2300 Bloomdale 44192
McKinney, Texas 75071
(C) if to the Fire Department, to:
RM )soK F jnF CO/E
Et.t-
PX
AN NA,_TX 2.5 Y01
4
can be restored to an alternate location to verify the contents and confirin the quality of
the backup. All services required to provide the Fire Department's data and/or verify
data will be provided in accordance with the County's current rates.
3.06 Remote Access Agreement. For each user the City is required to
complete and return Attachment (A), Connection Policy and Agreement Form for
remote access and return to County to the address in 9.02 item (C). No access will be
given to user unless County has received a Remote Access Agreement,
SECTION 4. NONE XCLUSIVITY OF SERVICE PROVISION
The parties agree that the County may contract to perform services similar or
identical to those specified in this agreement for such additional governmental or public
entities as the County, in its sole discretion, sees fit.
SECTION 5. COMPENSATION
5.01 The dispatch service charges for FY2021 will remain in the amount of $0.
SECTION 6. CIVIL LIABILITY
6.01 Any civil liability relating to the furnishing of services under this
agreement shall be the responsibility of the Fire Department. The parties agree that the
County shall be acting as agent for the Fire Department in performing the services
contemplated by this agreement.
6.02 The Fire Department shall hold the County free and harmless from any
obligation, costs, claims, judgments, attorney's fees, attaclunents, and other such
liabilities arising fiom or growing out of the services rendered to the Fire Department
pursuant to the terms of this agreement or in any way connected with the rendering of
said services, except when the same shall arise because of the willful misconduct or
culpable negligence of the County, and the County is adjudged to be guilty of willful
misconduct or culpable negligence by a court of competent jurisdiction.
3
(D) Collin County, Remote Access to:
Information Technology Department
2300 Bloomdale #3198
McKinney, Texas 75071
Or to such person at such address as may from time to time be specified in a notice
given as provided in this Section 9. In addition, notice of termination of this agreement
by the Fire Department shall be provided by the Fire Department to the County Judge of
Collin County as follows:
The Honorable Chris Hill
Collin County Judge
Collin County Administration Building
2300 Bloomdale Rd. Suite 4192
McKinney, Texas 75071
SECTION 10. CAPTIONS
The headings to the various sections of this agreement have been inserted for the
convenient reference only and shall not modify, define, limit or expand the express
provision of this agreement,
SECTION 11. COUNTERPARTS
This agreement may be executed in counterparts, each of which, when taken
separately, shall be deemed an original.
SECTION 12. OBLIGATIONS OF CONDITION
All obligations of each party under this agreement are conditions to further
performance of the other party's continued performance of its obligation under the
agreement.
SECTION 13. EXCLUSIVE RIGHT TO ENFORCE THIS AGREEMENT
The County and the Fire Department have the exclusive right to bring
suit to enforce this Agreement, and no party may bring suit, as a third -party beneficiary
or otherwise, to enforce this agreement.
SECTION 14. PRIOR AGREEMENTS SUPERSEDED
This agreement constitutes the sole and only agreement of the parties hereto and
supersedes any prior understanding or written oral agreements between the parties
respecting the services to be provided under this agreement.
SECTION 15. FORCE MAJEURE
Force Majeure: No party shall be liable or responsible to the other party, nor be deemed
to have defaulted under or breached this Agreement, for any failure or delay in fulfilling
or performing any term of this Agreement, when and to the extent such failure or delay is
caused by or results from acts beyond the affected party's reasonable control, including,
without limitation: acts of God; flood, fire or explosion; war, invasion, riot or other civil
unrest; actions, embargoes or blockades in effect on or after the date of this Agreement;
or national or regional emergency (each of the foregoing, a "Force Majeure Event"). A
party whose performance is affected by a Force Majeure Event shall give notice to the
other party, stating the period of time the occurrence is expected to continue and shall use
diligent efforts to end the failure or delay and minimize the effects of such Force Majeure
Event.
IN WITNESS WHEREOF, THE PARTIES HERETO HAVE EXECUTED THIS
AGREEMENT AS OF THE DAY AND YEAR FIRST ABOVE WRITTEN.
"COUNTY"
COLLIN COUNTY, TEXAS
TITLE: CAUSE uD
DATE: 2��
6
"FIRE DEPARTMENT"
BY:
TI"TLE: Ft iL C C )41 Er -
DATE: z t 1
7
Attacliment "A"
Collin County External Law Enforcement and Fire Department Remote
Connectivity Policy and Agreement Form
Remote Access Agreement
1.0 Purpose
The purpose of this document is to provide the framework for granting REMOTE ACCESS to Collin
County services/equipment through REMOTE ACCESS so that an Authorized Party of a law enforcement
agency or a fire department external to Collin County government may access its justice data hosted on
Collin County's network.
2.0 Scope
This policy applies to all Law Enforcement and Fire Department personal external to Collin County government
utilizing REMOTE ACCESS to access the Collin County network for justice data (such persons referred to herein
as "Authorized Parties").
3.0 Policy
Authorized parties may utilize the benefits of REMOTE ACCESS, which are a "user managed" service. This
means that the Authorized party is responsible for selecting an Internet Service Provider (ISP), coordinating
installation, installing any required software, and paying associated fees as may be required to access the
REMOTE ACCESS.
Additionally,
1. It is the responsibility of the Authorized Party to ensure that unauthorized users are not allowed access to Collin
County internal networks. User accounts and passwords are NOT to be shared with anyone.
2. Authorized Parties and the Collin County employees sponsoring the request for REMOTE ACCESS are
responsible for defining what services/equipment/software the Authorized Parties need access to. Access will
be restricted to only those defined objects. Attempting to connect or access any service/device not defined will
be considered a violation ofthe Collin County REMOTE ACCESS policy and will be reported to the Authorized
Parry's agency
3. The Authorized Parties and the Collin County employees sponsoring the REMOTE ACCESS request are also
responsible for defining the time scope that the REMOTE ACCESS account will be active. All accounts are
setup with an expiration date not to exceed 6 months, unless otherwise authorized to be a longer timeframe or
permanent by the County.
4. REMOTE ACCESS use is to be controlled using public/private key system with a strong pass phrase and a
second factor such as a token device or a dynamically generated passcode.
5. REMOTE ACCESS gateways will be established and managed by Collin County Information Technology
Department.
6. All computers connected to Collin County internal networks via REMOTE ACCESS or any other technology
must use the most up-to-date anti -virus software from a reputable IT agency; this includes personal computers.
7. All Authorized Parties connecting to the Collin County internal networks via REMOTE ACCESS or any other
technology must keep their systems up to date with the latest security patches for their operating system and
applications installed on their connecting systems. All systems using REMOTE ACCESS connections to Collin
County must comply with Microsoft's Product Lifecycle chart and use only currently supporting and fully
patched operating systems.
8. Authorized Patties may be automatically disconnected from Collin County's network after sixty minutes of
inactivity. The user must then logon again to reconnect to the network.
9. Only approved REMOTE ACCESS clients may be used.
10. Upon termination of a contract from Collin County, or at the request of the Collin County staff, the Authorized
Party must uninstall the REMOTE ACCESS connection from the Authorized Parry's computer.
11. Agency expressly agrees to notify the County of staffing changes involving an Authorized Party with access to
the County's network within 24 hours or next business day.
12. After six months of expired inactivity, Active Directory and REMOTE ACCESS accounts of an Authorized
Party will be permanently deleted, unless otherwise approved by the County.
13. Accounts will be locked out after a certain number of failed attempts.
14. Authorized Parties who have lost their password will have to contact their sponsoring agency to request a
password reset. The sponsoring agency will then contact Collin County IT to reset the password for the
REMOTE ACCESS user. The sponsoring agency is the Sheriff's Office.
15. It is the responsibility of the Authorized Party to install, configure, setup and support any issues with their
systems to connect to Collin County based on the information provided to them.
16. Authorized Parties connect at their own risk and Collin County is not responsible for any damages that they
may incur from connecting through the REMOTE ACCESS to Collin County
17. If the County migrates to a new network connection technology it is the responsibility of the Agency to budget
and obtain any required technology upgrade in order to maintain their network connection to the County. The
Agency will be provided advance notification for this change.
18. The Authorized Party must notify Collin County IT immediately upon learning of any compromise occurring
through an anti -virus, malware, or other form of unauthorized access. Collin County will also inform the
Authorized Patties of any breach or suspected breach occurring on the county network. REMOTE ACCESS
may be restricted during such an event while corrective actions are undertaken.
19. The Authorized Party must notify Collin County IT immediately upon learning of any unauthorized access of
county resources through the REMOTE ACCESS connection.
4.0 Granting Access
To obtain access via REMOTE ACCESS, the Agency and Authorized Party must be sponsored by a party
currently employed at Collin County and IT must agree this access is needed for the Collin County information
systems. The Agency and Authorized Party must sign this form agreeing to protect the security of the Collin
County network. For external Authorized Panties, the Request for REMOTE ACCESS must be signed and
approved by the Manager who is responsible for the external Authorized Party's use. REMOTE ACCESS
expiration will be based on the contract length unless further time is requested by Collin County Management.
The initial setup and testing will be performed during normal operating hours, Monday — Friday, 8 am — 5 pin,
and requires a minimal of two weeks' notice to schedule.
5.0 Enforcement
Collin County Information Technology Department may actively monitor the REMOTE ACCESS concentrator
for any suspicious and inappropriate activity. Any Authorized Party found to have violated any part of this policy
may have their REMOTE ACCESS terminated immediately.
6.0 Liability
Agency expressly agrees that they shall be liable for any and all damages, including but not limited to actual,
consequential, or incidental damages, for disruptions caused by their negligence or intentional misconduct,
including that caused by their Authorized Parties, to the County's services/equipment resulting from or related to
Agency's connection to the County's networks.
Unauthorized access or use is prohibited and will be prosecuted to the fullest extent. Anyone using this system
expressly consents to monitoring and is advised that if such monitoring reveals possible evidence of criminal
activity system personnel may provide the evidence of such monitoring to law enforcement officials. Anyone using
the system connects at their own risk and assumes all responsibilities for any possible damage to their own
equipment.
7.0 Definitions
Term
REMOTE
ACCESS
REMOTE
ACCESS
Concentrator
REMOTE
ACCESS Client
Agency
Management
User
Definition
An extension of Collin County's internal private network,
Physical device that manages REMOTE ACCESS connections.
Remote computer with REMOTE ACCESS software utilizing REMOTE
ACCESS services.
Person in Agency company that can take responsibility for the liability clause of
this document.
Employee, Agency, contractor, consultant, temporaries, customers,
government agencies, etc.
Collin County employee requesting access for a non -employee user to have
Sponsoring Party access to Collin County services/equipment through the REMOTE ACCESS.
The employee may be someone in IT.
Agency Management's Signature (if applicable)
Printed Name:Al
150-�� _ Signature:
E-Mail Address: ri Sp0% (d CLkitj Q((43 ✓ Phone: Zj . 0031. -T3'_V Date: -2-1`2-0'2 +a
Remote Access Users Signature
Printed Name: Signature:
E-Mail Address: Phone: Date:
Sponsoring Party's Signature
Printed Name: Signature:
E-Mail Address: Phone: Date:
Return form to:
Caren Skipworth
2300 Bloomdale #3198
McKinney, Texas 75071