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HomeMy WebLinkAboutRes 2023-09-1547 Awarding a 5 Yr Agreement- DEX Imaging of Tampa FL- Copier-Print ServicesCITY OF ANNA, TEXAS RESOLUTION NO..20 23— Oq- 154--:?- A RESOLUTION OF THE CITY OF ANNA, TEXAS AWARDING THE CONTRACT FOR COPIER AND PRINTING SERVICES TO DEX IMAGING AND AUTHORIZING THE CITY MANAGER TO ACT ON THE CITY'S BEHALF IN EXECUTING THE AGREEMENT WHEREAS, the City of Anna, Texas (the "City") administrative operations utilize office equipment to copy and print materials on a daily basis; and, WHEREAS, the City of Anna, Texas City Council (the "City Council") a purchasing policy that allows the City to use the DIR Cooperative Purchasing Agreement program; and WHEREAS, the City Council finds that the proposal provided by DEX Imaging provides the best value for the City's copier and printing requirements; NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF ANNA, TEXAS, THAT: Section 1. Recitals Incorporated. The above -referenced recitals are incorporated herein as if set forth in full for all purposes. Section 2. Approval and Authorization of Contract The City Council hereby approves the contract award to Dex Imaging, subject to approval as to form by the City Attorney, for Copier and Printing services and authorizes the City Manager's execution of the same. The City Manager is hereby authorized to execute all documents and to take all other actions necessary to finalize, act under, and enforce the contract. PASSED by the City Council of the City of Anna, Texas, on this the 26th day of September 2023. ATTEST: Carrie L. Land, j7AEX imaging Software Support and Professional Services Scope of Work DEX Imaging — [The City of Anna] PrinterCloud Prepared by: Ben Psicihulis, Software Consultant Prepared on: Monday, August 14, 2023 Version: 1.0 Scope of Work Table of Contents ProjectOverview............................................................................................................................. 3 Project Success Objectives.............................................................................................................. 3 ProjectScope.................................................................................................................................. 4 Project Assumptions and Prerequisites.......................................................................................... 6 RiskAssessment.............................................................................................................................. 6 ProjectOrganization....................................................................................................................... 7 ProjectApprovals............................................................................................................................ 8 Printed: 8/14/2023 Page 2 of 8 Version 4.0 Page 2 of 8 Scope of Work Protect Overview DEX Imaging Professional Services will perform the installation and configuration for PrinterCloud software as outlined in this Scope of Work (SOW) for The City of Anno. This document outlines the Scope of Work to be completed during this Professional Services Engagement. Project Success Objectives DEX Imaging's implementation of PrinterCloud will provide the following for: A web -based PrinterCloud admin and self-service portal. Assist with the best option for the deployment of the PrinterCloud client utility. A shared printer objects import mechanism from Microsoft' Windows Server. Ability for Customer to track printed data including number of pages printed, printing costs, color and monochrome copy count, and print timestamp. A web -based administrator guides and training videos. Configure environment for badge release with a service client installed on a dedicated device in the environment. Upon successful completion of this project, DEX Imaging will support this installation for 30 days to make sure no issues arise. Any support at the conclusion of the 30 days will be billable or a block of hours for professional services and be purchased. Printed: 8/14/2023 Page 3 of 8 Version 4.0 Page 3 of 8 Scope of Work Proiect Scope The scope of this project includes and excludes the following items: In Scope: Implementation • Facilitate the installation and successful configuration of the PrinterCloud Solution. • Facilitate the import or creation of the printer objects for 10 devices. • Deploy the PrinterCloud client utility. • Will test PrinterCloud performance and train Customer's designated personnel. Support o Support will be maintained by Vasion/PrinterLogic support team. 0 1st level support be maintained by DEX Imaging Inc. Professional Services team Out of Scope: • Any New Initiatives (Major Reconfiguration, New Process Implementation of non- existing process, Testing, and Training) will be utilizing the software applications above will be considered NEW WORK and will be billable and quotes will be provided. • Installation o DEX Imaging will not provide Operating System and/or network support for issues that are not related to our products. o Any network changes, addition of security rights. o Any additional areas that are not covered above. • Any and everything not covered under the In Scope section above Printed: 8/14/2023 Page 4 of 8 Version 4.0 Page 4 of 8 Scope of Work Project Scope cont, from page 4 Examples of PrinterCloud Covered Professional Services o Covered • You may place requests for Support (a "Service Call") through e-mail or PrinterLogic's telephone support line. North America +1 (435) 652-1288 ext. 2 • PrinterLogic will provide a fully staffed call center on business days, during the hours of 7:00 a.m. to 5:00 p.m., Monday — Friday MT (except U.S. holidays) • Preventive and remedial services to maintain Software in compliance with all applicable specifications and in good operating condition. • Updates: PrinterLogic shall provide, as soon as they are made available, to you such upgrades as it provides to the users for the Software from time to time. • Online access to technical support bulletins and Web sites for all updates and upgrades. Email support requests can be sent to support(@printerlogic.com. o Not Covered • On -site support or consultative services or custom development • Support for 3rd party products or integration not done/developed by PrinterCloud • Implementation and configuration services remote or onsite after initial implementation has been completed. • Time to move existing software to new hardware due to a hardware failure • After Hours work Examples of DEX Imaging Inc. Covered Professional Services o Covered • Onsite, email, or phone support to the customer • Direct remote assistance to the customer with any PrinterCloud related issues at any layer of the Application: Web Portal, Client, Devices. • Implementation and configuration services remote or onsite after initial implementation has been completed. • Assistance with moving existing software to new hardware due to a hardware failure o Not Covered • Support for 3rd party products or integration not done/developed by PrinterCloud • After Hours work Initials: k:n— Printed: 8/14/2023 Page 5 of 8 Version 4.0 Page 5 of 8 Scope of Work Proiect Assumptions and Prereauisites • The City of Anna Admin and IT staff will be available for design, installation, and training meetings • The City of Anna staff will provide access to Windows workstations)/Windows Server with Internet connectivity to troubleshoot software onsite or remotely • Any missing prerequisite could result in additional billing and/or project rescheduling Risk Assessment 1. The success of the project would be based upon cooperation between DEX Imaging Professional Services and members of the The City of Anna Staff, administration, and IT departments. 2. All system storage and backup will be the responsibility of the The City of Anna IT Department. 3. The City of Anna IT staff will handle all network security for email HIPAA compliance, if sending faxes through email. Printed: 8/14/2023 Page 6 of 8 Version 4.0 Page 6 of 8 Scope Of Work Proiect Organization An appropriate project organization structure is essential to achieve success. The following outline depicts the proposed organization. Project Manager: Contact Email: Contact Phone: Technical Resource: Contact Email: Contact Phone: Project Manager: 01xis Contact Email: C & o Contact Phone: 1%6 9 — �©p -- 93 / 2-- Technical Resource: Contact Email: Contact Phone: Printed: 8/14/2023 Page 7 of 8 Version 4.0 Page 7 of 8 Scope of Work Proiect Approvals Please sign, scan, and email the entire document to the following address b1ofton0dexima-aing.com to confirm the scheduling of your project implementation. :.1626 m;4 DEX Imaging Professional Services The City of Anna Project Manager 8-14-2023 Date (?9 �Z9-ZaZ� Date Printed: 8/14/2023 Page 8 of 8 Version 4.0 Page 8 of 8 DEX imagine Company Information The City of Anna Bill To Address City Hall 120 West 7th Street Anna, TX 75409 Contacts Dex Imaging Sales Representative Name: Kyle Wilson Phone: (972) 478-2800 Email: kyle.wilson@deximaging.com AIP Contact Name: Chris Talbot Phone: 972-924-3326 Fax: 972-924-2620 Email: ctalbot@annatexas.gov DN-62555 SALES ORDER / SERVICE AGREEMENT INSTALLATION for The City of Anna ❑ Standard • Site survey by DEX personnel • Equipment delivered, preloaded and connected to customer network • Training via DEX YouTube channel ® White Glove • Site survey by DEX personnel • Equipment delivered, preloaded and fully network integrated • Hands on installation of required drivers and utilities • Customization and testing of desired functionality with customer stakeholders • Assistance with configuration of servers and infrastructure • Customization of device or driver settings specific to customer workflow requirements • Testing of the desired workflow and actively troubleshooting any workflow or integration challenges • Training done by DEX personnel NOTE: White Glove option does not apply to production units 3[RTOTNETERM54N DnWNSMNMINGNEREONMDONTNt"MELOENER[OF,MMMATRRGREESi[ K! NDMERMY.NOMCMF" NSORR TR TMRM 5NALL M MNOMG UPON SUER [ EMEDMINWMTJKSYANOFFKSROFTNFCOR TION.CRFDITMLWTKMW[DONRET WOWPPLIESOPAWOKNPAO f$,ALL ORDERS M[WBI[R TO fINMAC4PFAEK[CY OESIMA: UN TERMSANO CONDITIONS ON THE FIX YANG PAGESAM AN INTEGRAL PART OFT MS ODWFA . DN-62555 2 INUNh: W Sales Order / Service Agreement Equipment Delivery Location The City of Anna Equip. Contact: Chris Talbot 120 West 7th Street Phone:972.924-3326 Anna, TX 75409 Emall:ctalbot@annatexas.gov Printer (Monthly) BW BIN Color Color ESP Quantity Make/Model B/W Base Copies Overage Base Copies Overage Rate Included Rate Included 1 Kyocera TASKalfa No 4054ci Base Engine A3 40ppm Color MFP 1 AK-7110 No Attachment Kit For DF- 7120/DF- 7110/DF-7130 No 1 Card Auth Kit B- pcProx Plus Enroll No 1 DF-7120 1,000 Sheet Finisher 1 DP-7160 No Kyocera 320 Sheet Document Processor No 1 Digital QC 120/15 Surge Protector 1 Kyocera PF- No 7140 Dual 500 Sheet Paper trays 1 Kyocera PH - No 7A 2/3 Hole Punch For DF- 790 Included: Parts, labor and supplies with exception of paper products, staples and freight NIS ORDER IS SUBJECT TO THE TERMS AND CONDITIONS APPEARING HEREON AND ON THE REVERSE ODE HEREOFUYE , MID ER AGREES TO WE BOUND THEREBY NO MODFSHALL SE OR ADDITIONS THERETO SHASE BINDING ONSELLERU ESSEXPRESSLYCONS DTOMWtUTP1GBYANOFFICEROFTHECORPORATION CREDITWLL NOT BE ISSUEDON REfURNEDSUPPI.IESOFANYOPENPACiWES, A OROERSARE SOBIECTTOFINL CCEPTANCE BY DEX IMAGING, INC. TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 3 DEX imsging Sales Order / Service Agreement TERMS AND CONDRIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 4 im"ging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 306 South Powell Parkway Phone:972.924-3326 Anna, Tx 76409 Email:ctalbot@annatexas.gov �Printer (Monthly) BW BW Color Color ESP Quantity Make/Model B/W Base Copies Overage B ase Copies Overage Rate Included Rate Included 1 Kyocera TASKalfa No 4054ci Base Engine A3 40ppm Color MFP 1 AK-7110 No Attachment Kit For DF- 7120/DF- 7110/DF-7130 No 1 Card Auth Kit B- pcProx Plus Enroll No 1 DF-7120 1,000 Sheet Finisher 1 DP-7160 No Kyocera 320 Sheet Document Processor No 1 DigitalOC 120/15 Surge Protector 1 Kyocera PF- No 7140 Dual 500 Sheet Paper trays 1 Kyocera PH - No 7A 2/3 Hole Punch For DF 790 Included: Parts, labor and supplies with exception of paper products, staples and freight 190RDER IS SUBMUTOTHE TER1Ct ANDOONMIMJNB APPEARING HEREON AND ON THE REVERSE SIDE HEREOF. MD BUYERAGREES TO BE 130 DTHEREBY. NO MODIrICATIONS OR ADgT10NSTHERETO6HALl BE BINDING 6ELLER UNLESSE EMYLONBEWIEOTOWWRITINGBYANOFPIOEROFTHECORPORATON. CREORINLL NOT BE ISSUED ON RETURNED bUPPLIES OFANY OPEN RACNAGE6.ALLOROER9 ARE BUBJECTTO FlNAL OOEPTANOE BY OE% IMAGING, INC TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 5 Sales Order / Service Agreement TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT, DN-62555 6 imaging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 1400 Road Runner Road Phone:972.924.3326 Anna, TX 75409 Email:ctalbot@annatexas.gov Printer (Monthly) BW BW Color Color ESP Quantity Make/Model BIW Base Copies Overage Base Copies Overage Rate Included Rate Included 1 Kyocera No ECOSYS M6630cidn A4 32ppm Color MFP 1 110V/15 AMP No Network Surge Protector No 1 Card Auth Kit B- pcProx Plus Enroll 1 Kyocera PF- 5100 500 Sheet Multi No Purpose Drawer - P6035cdn/P61 30cdn/P7040c dn/M6030 1 Kyocera Stand No M6635cidn/65 35cidn/6035ci dn/6530cdn- Included: Parts, labor and supplies With exception of paper products, staples and freight B OROER ISSUBJECi iO TNETEWIBAND GOM1R10N8 APPEAWND HEPEONAlID ON THE REVERSE BIDE HEREOF. AID BUYER AOREE6 TO BEBWIO THEREBY NO YDOFICATpN60R NDDITION6 THERETO BHLLLBE BVWND 6PJ.I.Eft ISiLE88 FJD'RB66LY CONBEMEDTOBI NMITING BYAN OFflCER O:THE CORPOPATION. CREDIT WLL NDT BE I68UBDON RETURNED 9lRRlE80FANY OPENPACNABES ALLORDFA6 ME SUBA:OT lb f1NAL ANOE BY OE%VEMBIO, MC. Special Instructions For This Location: Waste Water TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 7 DEX imaging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 120 West 7th Street Phone:972.924-3326 Anna, TX 76409 Email:ctalbot@annatexas.gov Printer (Monthly) BW BW Color Color ESP Quantity MakelModel BIW Base Copies Overage Base Copies Overage Rate Included Rate Included 1 Kyocera Mita No TASKalfa 408ci A4 42ppm Color MFP Copier 1 AK-5100 No Attachment Kit For MT- 5100/DF- 5110/DF-5120 No 1 Card Auth Kit B- pcProx Plus Enroll 1 DF-5110 No 1,000 Sheet Finisher For 406ci 1 DP-5120 Document No Processor- DSDP- for 508ci/408cV35 8ci No 1 Digital QC 120/15 Surge Protector 1 FAX SYSTEM No 10 -X- Fax Kit for 508cV408cV35 8ci No 1 PF-5120 500 Sheet Paper Tray No 1 PF-5130500 Sheet Paper Tray - TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 8 Sales Order / Service Agreement Included: Parts, labor and supplies with exception of paper products, staples and freight ORDER IS SUBJECT TO THE TERMS AND CONdTIOHSAPPEARMlG HEREON ANDON THE REVERSE SIDE HEREOF, AND BUYERAOREESTD SEBOUNDTEIEBY. NO MODP]CAg OR AOdlpt@TNEAETO B SE SINdND Pdl SELLER UNLESS EXPRESSLY OONSI hN EDTO IN NRITING SY AN OFFICER OF TNECORPORAI%kl CREdTN1LLNOT BE RISUEDON RETUNED BUPPLP3OFANY OPEN PADNAGES ALL ORDERS ARE SUBJECTTO FINAL EPTANCE BY DEX IMAGING. INC. Special Instructions For This Location: City Hall - Police Department TERMS AND CONDITIONS ON THE FOLLOVTNG PAGES ARE AN SJTEGRAL PART OF THIS CONTRACT. DN-62555 DAEX imaging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 120 West 7th Street Phone:972-924-3325 Anna, TX 75409 Email:ctalbot@annatexas.gov Printer (Monthly) BW BW Color Color ESP Quantity Make/Model BNII Base Copies Overage Base Copies Overage Rate Included Rate Included 1 Kyocera TASKalfa NO 4054ci Base Engine A3 40ppm Color MFP 1 AK-7110 No Attachment Kit For DF- 7120/DF- 7110/DF-7130 No 1 Card Auth Kit B- pcProx Plus Enroll i No 1 DF-7120 1,000 Sheet Finisher 1 DP-7160 No Kyocera 320 Sheet Document Processor No 1 Digital CC 120/15 Surge Protector 1 Kyocera PF- No 7140 Dual 500 Sheet Paper tra s Included: Parts, labor and supplies with exception of paper products, staples and freight IM 6UBACT TO THE TERMS AND CONDITIONS APPEARING HEREON AND ON THE REVERSE SIDE HEREOF, ANO BUYER AGREES TO BE BOUND THEREBY, NO MODIFICAT"s OR ADDDk1Ns THERETO sHALL BE OWINGLLERUNLESSE EBBLYCONSENTEOTOINWRITING BY ANCMCF.ROF THE CORPORATION. CREMNILLNOTBEISBU MRETURNED$W ESOFANYOPENPACKAGES.ALLOROERSARES ECTTOFBNL EB NICE BY DEx IMAGING, INC. DN-62555 ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. fl[417 DADC imaging Sp^-4-! 1RO - -^a for Thia Laaatiom—II llaiilD Gvae 1 - Planning and Zoning 1- Utility Billing 1 - Police Patrol Room Sales Order / Service Agreement TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 11 Sales Order / Service Agreement Equipment Delivery Location The City of Anna Equip. Contact: Chris Talbot 120 West 7th Street Phone:972.924-3326 Anna, TX 75409 Email:ctalbot@annatexas.gov Printer (Monthly) BW BW Color Color ESP Quantity Make/Model WIN Base Copies Overage Base B Copies Overage Rate Included Rate Included 1 Kyocera TASKalfa No 4054ci Base Engine A3 40ppm Color MFP 1 AK-7110 No Attachment Kit For DF- 7120/DF- 7110/DF-7130 No 1 Card Auth Kit B- pcProx Plus Enroll No 1 DF-7120 1,000 Sheet Finisher 1 DP-7160 No Kyocera 320 Sheet Document Processor No 1 Digital QC 120115 Surge Protector 1 Kyocera PF- No 7140 Dual 500 Sheet Paper trays Included: Parts, labor and supplies with exception of paper products, staples and freight ORDER 168UBJECT TOW TRA1•ANDCONDITpNSAPPEARWG NEREONANO ON THE REVERSE SIDE NEREOF.AND BUYERAGREES TO BE BOUND THEREBY, N0A000FICATION3 ORADOITIDNB TNERETO�SE a NO PON BELIERUNLE86EXPRESSLYCONBENlEDTOW WRRWGBY AN OFFICBi OF TIE CORPORI,TON. OREDIT NOTBEISBUEDONRE RNEDSUPPLIESOFANYOPENPACXAOEB ALLORDERe MESUBJECT TO FlNAL EPTANCE BY DEX 1M =. WC. TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 12 DEW imaging spa �! lowIl -"ana far Tatie I.aaaYian+�I NOI ID CVaa 1 - Planning and Zoning 1- Utility Billing 1 - Police Patrol Room Sales Order / Service Agreement TERMS AND DN-62555 AN INTEGRAL PART OF THIS CONTRACT. 13 LVEX imaging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 120 West7th Street Phone:972.924.3325 Anna, TX 75409 Email:ctalbot@annatexas.gov �Printer (Monthly) BW BW Color Color ESP Quantity Make/Model BIW Base Copies Overage Base Copies Overage Rate Included Rate Included 1 Kyocera TASKab No 4054ci Base Engine A3 40ppm Color MFP 1 AK-7110 No Attachment Kit For DF- 7120/DF- 7110/DF-7130 1 Card Auth Kit No B-pcProx Pius Enroll 1 DF-7120 No 1,000 Sheet Finisher 1 DP-7160 No Kyocera 320 Sheet Document Processor 1 Digital QC No 120/15 Surge Protector 1 Kyocera PF- No 7140 Dual 500 Sheet Paper trays Included: Parts, labor and supplies with exception of paper products, staples and freight WM ORDER IS SDEJECTTOTHE TERMSAtOOONON APPEARING HEREONANDONTIE REVERSE FIDE HEREOF. AND BUYER AOREESTO SE SOUND THEREBY. NOMONFICATICNS OR ADDITgNSTHERETO BNALL SE SD PON 6ELLER UNLESSEXPRESSLY CONSENTED 10 N WRRING BY AN OFFICEROFIIE CORPgiATNHt CREDIT WAL NOT BE IBSUEDON REfIXiNED SUPPLJES OF ANYOPEN PAONAOEB ALLORDFA9 ARE 811BJECT TO FBWL CCEPTANCE aY DEX PIAOND.INC. TERMS AND CONDNIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 14 DEX imaging sp oW!'--•-aafiana for -Thin L.aaationiji ML3LIDCVpe t - Planning and Zoning 1- Utility Billing t - Police Patrol Room Sales Order / Service Agreement TERNS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 15 ir»aging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 120 West 7th Street Phone:972-924-3325 Anna, TX 76409 Email:ctalbot@annatexas.gov :Printer (Monthly) BIN BW Color Color ESP Quantity Make/Model BIN Base Copies Overage Base Copies Overage Rate Included Rate Included 1 Kyocera TASKalfa No 4054ci Base Engine A3 40ppm Color MFP 1 AK-7110 No Attachment Kit For DF- 7120/DF- 7110/DF-7130 No 1 Card Auth Kit - 8- pcProx Plus Enroll No 1 DF-7120 1,000 Sheet Finisher 1 DP-7160 No Kyocera 320 Sheet Document Processor 1 Digital QC No 120/16 Surge Protector 1 Kyocera PF- No 7140 Dual 500 Sheet Paper trays Included: Parts, labor and supplies with exception of paper products, staples and freight ORDER IS SUBJECT TOTHE TERNS AND CONDITIONS APPEARING HEREON AND ON THE REVERSE SIDE HEREOF, AND eUYERA0AEE3 TO BE BOUND THEREBY, NO NODPICATgN8 OR ADDITIONS THERETO SHALL Be BINDING SELLER UNLESS EXPRESSLY CONSENTEDTO IN WRITING BY AN OFFICER OF THE CORPORATION. CREDIT WILL NOT SE ISSUED ON RETURNED SUPPLJESOF ANYOPENPACNAGES, ALLONDERS ARE SUBJECT TO FINAL PIB CCEPTANCE BY DEX INNING, INC. DN-62555 ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. 16 DEX imaging S---!-, - '-ne f arThie Lpep4pnt 9 IICMD-C ep 1 - Planning and Zoning 1- Utility Billing 1 - Police Patrol Room Sales Order / Service Agreement TERMS AND CONDFrIONS ON THE FOLLOW WG PAGES ARE AN INTEGRAL PART OF THIS CONTRACT, DN-62555 17 imaging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 3223 North Powell Parkway Phone:972-924-3325 Anna, TX 76409 Emall:ctalbot@annatexas.gov Printer • BW SW Color Color ESP Quantity Make/Model B/W Base Copies Overage Bass B Copies Overage Rate Included Rate Included 1 Kyocera TASKalfa No 4064ci Base Engine A3 40ppm Color MFP 1 AK-7110 No Attachment Kit For DF- 7120/DF- 7110/DF-7130 No 1 Card Auth Kit B- pcProx Plus Enroll No 1 DF-7120 1,000 Sheet Finisher 1 DP-7160 No Kyocera 320 Sheet Document Processor No 1 Digital QC 120/15 Surge Protector 1 Kyocera PF- No 7140 Dual 500 Sheet Paper trays Included: Parts, labor and supplies with exception of paper products, staples and freight ORDEp IB BUBlECT TOTIE TERMS MID COHNTNWBAPPEAPoNO HERON ANDONTHE REWRBE BIDE Hlffl F.MID BVYEIt AOREE6 TO BE•0tACI THEpE•Y. NO NOW14M I NB ORADDITpNBTNERETO SHALL BE BINDING POE6ELLERB WRRWD•YANOPflCEROFTHE CORPWtATgN. CREpT WILL NDTBE ISSUED ON pETOp1lED SUPPIJESOFMIYOPEN PACRKiES ALLOpceRe ARE BLBIECT TO FWM DID(IEAGING. CCONBENiFDTOW EPTANLE BY pE% IMAGING. WC, TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 18 Sales Order / Service Agreement TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 19 DEX imaging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 120 West 7th Street Phone:972-924-3325 Anna, TX 75409 Email:ctalbot@annatexas.gov Printer (Monthly) BW BW Color Base ESP Quantity B/W Base Copies Overage Color Copies Overage Rate Make/Model Included Rate Included Yes 1 CPP Service $48.00 8000 0.006 $0.00 0 0.045 Included: Parts, labor and supplies with exception of paper products, staples and freight S ORDERISSUESSEXPRESSLY XOTHETERMS ANDED TO NT VRITMBRINN MERCER AN DON THEREVERSE SIDEHEREOF, ANDEIY DREESTOSESWNDTHEREBY.NO NOOIFIOAipNS OA AODITbN3 THERETO SHALL EEBINDING POE SELLER UNLESS E%PR G.INCCONSENTED TO IN WiNTING DT AN OFFICER OF THE CIXtPORATON. CREDRNALL NOT BE SSVEDON RETURNED SUPPLIES aF ANY OPEN PACRAEE9 ALL ORDERS ARE SL6IECT TO FINA1 CEPTANCE BY DE%IMAGINE, INC Special Instructions For This Location: Service Pooled TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-62555 20 DEX Imaging provides a Network Connectivity Support program to cover additional services not included in your Equipment Service Agreement. Today's MFD technology is complex. Loss of functionality can cause downtime. Examples of this are below but not limited to: • Change of technology • Authentication changes • Software changes • Antivirus software updates • Infrastructure changes • Firewall updates • Operating system updates • Internet service provider changes Connectivity Support Agreement Details: Coverage Charges Remote Support for Multi -Function Device(s) 1-5 Devices -> $15/Device/Month Unlimited Helpdesk Support 6-25 Devices -> $12/Device/Month Hours of coverage 8:00 AM to 7:00 PM (M-F) 26-50 Devices -> $10/Device/Month 51+ Devices -> $8/Device/Month Example of Support Functions Covered Under this Contract: Print/Scan Troubleshooting 1. Installing & updating the device print drivers on the customers PC/Laptop & Macs 3. Installing PC fax device drivers & troubleshooting fax related issues 5. Enabling & configuring any type of account or job codes & installing the management software 7. Quick & secure remote desktop phone support for PC/Mac 1. Configuring/resolving issues with scan to email/folder on PC's or Mac Network issues/Key-Oo 2. Troubleshooting & resolving copy & print issues related to the device 4. Troubleshooting & reconfiguring device network settings due to networking infrastructure changes such as Internet Service provider change or new router 6. Key -Op training the end users on basic & advanced functionality of device features 8. YouTube channel for easy access to procedures & PDF documentation available to be emailed upon request Accept MFD CSA for ALL machines under DEX ESP: No If this Connectivity Support Agreement is DECLINED, it is understood that ANY support not related to the mechanical function of the device will be charged at DEX Imaging's Published rates. Address: 120 West 7th Street City: Anna State: TX Zip: 76409 Phone Number: 9-924-33 1 Email: ctalbot@annatexas.gov Name: Title: Signature Date: q 2ro z3 DN-62555 21 DEX imagina EQUIPMENT SERVICE AGREEMENT TERMS AND CONDITIONS SCOPE OF COVERAGE This Agreement covers both labor and material for adjustments, repairs, and replacement of pan as necessitated by reamer use of the equipment except for normal key operator responsibilities and others as herein provided. Damage to IN equipment and/or its parts arising from misuse, abuse, negligence. or causes beyond DEX imaging, LLC's control (including We of God or natural disasters) is not covered In addition, DEX imaging, LLC may lerminwe this Agreement In the "an that the equipment is modified, damaged, altered, of serviced by personnel other than those employed or authorized by DEX imaging, LLC, or ff parts, sorassoriee, a comporrenls not suthorized by DEX imaging. LLC we fitted to the equipment. DEX Industry Best Guaranteed 4 Hour Response Time BUSINESS HOURS FOR SERVICE Maintenance services shall be provided hereunder only during DEX Imaging. LLC normal business hours, which shall consist of 8.00 AM to 5:00 PM, Monday though Friday, exclusive of DEX Imaging, LLC holidays and subject a change by DEX imaging, LLC. EXTENT OF LABOR SERVICES, REPAIR, AND REPLACEMENT PARTS Labor performed during a service call includes lubrication and dearning of the equipment and the adjustments, repair, or replacement of pads_ All pans necessary to the normal operation of the equipment will be furnished free of chargo. In the event that the equipment is interfaced to a computer or computer netvrork, this Agreement covers only the labor, pans, software, and updates that are provided by the equipment manufacturer who are necessary to Interface the consul producl. We are not responsible for your network. It is agreed that dour support technician can connect a laptop computer dowly to the egWpmenl NO prim a test page, than the network communication functions of the equipment are considered operabonal. Any other network support to mchrds m-ostablishing yea network sittings end/or connections after you have had computer work done or changed ISP's will be charged at prevailing IT rates. TERM The Agreement shall became effective upon receipt end acceptance by DEX Imaging, LLC and shalt continua for W monUM, following date of final invoice. It shall be automatically renewed for successive one year periods AUTOMATIC RENEWAL This Agreement is Subject to annual Increase during the initial term and shall be automatically renewed upon the expiration of the Initial term for Sucoessroe renewal terns. In no Oahe will the renewal m annual increase exceed a 12% prim Increase over the prig penod. TERMINATION The Initial Term of this Agreement shall be as set forth above, In the event that DEX imaging, LLC terminates this Agreement due to uncured Customer breach, or If the Customer elects to terminate Maintenance prior to the expiration of the nitial Term, or any subsequent Renewal Tenn, without cause. Customer will be responsible far the payment of early termination charges which shall be calculated as the average of the Wee (3) most recent MIRIg periods, foist billing multiplied by Ina number or months remaining in the unexpired Initial Tenn m Renewal Tend. CUSTOMER METER READING AND REPORTING OBLIGATIONS Customer agrees to Provide DEX IMAGING, LLC with accurate anal timely meter readings at the end of each applicable billing period through the use of a DEX IMAGING, LLC provided DCAIData Collection Agent) during the Initial Tern end all subsequent Renewal Terma. If a DEX IMAGING, LLC Patrol Box 4 installed, it marl be returned upon fenninelion of INS Agreement or me Customer will I billed $125 DD U DEX IMAGING, LLC Patrol AfFi wins are deployed, they must be retuned upon lermination of this Agreement or Customer will be billed $50 per unit. It Customer does rot allow the use of a DEX provided DCA, or U DEX provided DCA cannot detect a meter, then Customer is responsible for the manual mporw* of meters on a timely basis. CHARGES The change far maintenance under this Agreement shall be the amount act forth on the reverse side hereof The charge with respect to any 12-month Renewal Term will be the charge in affect at me time of renewal Customer agrees to pay the total Of all charges for maintenance during be Team and any Renewal Term within fifteen (15) days of the date of Invoice date far such charges. A copy/print Is 8.5" x 11 DEX imaBirg, LLC reserves Ure right to will B fuel Surcharge of $10 per month per device a the average coal per gallon of regular gas exceeds $4,00, CUSTOMER CHANGES Any Customer changes, alterations, attachments, or print coverage in excess of e% may require a chage in Ore Charges set forth herein DEX Imaging, LLC also reserves the right to terminate this Agreement In the "W that it sieN determine that such changes, alterations, or attachments make it Impraciiral far OEX imaging. LLC to continue to Service the Equipment- Customer must advise DEX imaging, LLC of any equipment movements not performed by DEX Imaging, LLC via the portal at www.deximageg.com. This can be completed by selecting machine movement found within fie service dropdown located on me site. ADDITIONAL EQUIPMENT Any equipment added by Customer. Subsequent to the commencement of this Agreement, will be added at me discretion of DEX Imaging, LLC. EQUIPMENT REPLACEMENT DEX Imaging. LLC, at its sole discretion, reserves the right to replace any equipment covered by this Agreement with a comparable or appropriate model Additional equipment supplied by DEX imaging, LLC will be governed by the cobbacl type as degrealed below. CONTRACTTYPES COPIER -Service and Supplies PREMIER - Service and Supplies for existing Customer devices. Replacement units supplied at the Customer expense, PLATINUM - Service and Supplies fa existing Customer devices as "it as newly refurbished DEX Imaging, LLC provided devises. Additional devices and replacement devices not deemed to be at end of Ida require a minimum number of prim In addition w the oripnally Whimsied base. DEX Imaging, LLC supplied equipment will be added per me following schedule: BAN Speed Minimum Prince Color Spead Minimum Pdnte 11 to 22 PPM 1,0001 Month 10-30 PPM 250/Month 23 to 50 PPM 2.000/Month Over 30 PPM 500/Month Over 50 PPM S,000/Month PLATINUM+- Service and Supplies utilizing OEM toner and pane for existing Customs devices as well as new, DEX Imaging. LLC provided devices. PLATINUMIPLATiNUMa Contrasts Only. All equipment delivered by DEX imaging, LLC remains the property of DEX Imaging, LLC. Any printer removed from service by DEX Imaging, LLC, deemed to have reached tre erM of its useful fife, wiN be replaced with a modal of equal or greala value Upon termination of this Agreement. pnntere awned by DEX imaging, LLC must be purchased by Customer within that, (30) days at a mutually agreed upon price or Customer must deliver the equipment to DEX imaging, LLC In good condition and repair to a location designated by DEX imaging. LLC within sixty (60) days. Any primes Owned by DEX imaging, LLC which are not assumed will be, billed w the customer at replacement value POWER REQUIREMENTS Equipment under this Agreement must have a DEX imaging. LLC approved Surge protector/power filter. Customer agrees to provide me power recommended by the equipment manufacturer Customer umerstards that service or pens required as e result of improper power, telephone fires, or computer cabling rot supplied by DEX imaging, LLC or an sumorzed agent of DEX imaging, LLC may rot be covered under this Agreement. WAIVER OF JURY TROLL CUSTOMER HEREBY EXPRESSLY WAIVES TRIAL BY JURY AS TO ANY AND ALL ISSUES ARISING OUT OF, OR IN ANY WAY RELATED TO THIS EQUIPMENT ORDER, BREACH OR DEFAULT If the Customer does not pay all charges for maintenance, pads, or supplies as provided reminder, promptly when due, or removes or disables Paul Monitoring APpkences: (1) DEX imaging, LLC may (a) reduce to seMce, the equipment, (b) furnish service on a C.O.D.'ps cull" basis al piblished rates, a inuuca Iha customer tar aariy l inne ation charges in accordance with the lemlinetion paragraph, end (2) the Customer agrees to pay DEX imaging, LLC coal and expense of collecfing including the maximum atiormal fees permitted by law. If me equipment is moved to a new Service cone, DEX imaging, LLC shall have the Option to charge, and 0e Customer agrees to pay, the difference in published maintenance diverges between current zone and new zone, assessed on a pro raw basis. If equipment Is moved beyond DEX imaging, LLC's swce zone. Customer agrees to pay a fair and reasonable up charge for continued service under this Agreement, taking who account the distance to Customers new location aid DEX imaging, LLC published rates for service on a "per car, basis NO WARRANTY Other Man the o1bliga5ons eel form herein, DEX imaging, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR A PARTICULAR PURPOSE DEX imaging. LLC SHALL NOT BE RESPONSIBLE FOR DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES ARISING OUT OF THE USE OR PERFORMANCE OF THE EQUIPMENT OR THE LOSS OF THE EQUIPMENT, CONSUMABLES Tons cartridges wilt be shipped via electrons alerts generated by a DEX IMAGING. U.C. approved Managed Print System. Manuel orders can bo placed for any units Met do rot repon via me DEX IMAGING, LLC. approved Managed Print System. A freight charge, in accordance with market conrationa, will be added to me per impression rates shown on the front of this agreement In a cost per impression contract, all unused consumable items remain the property of DEX At contract termination, all unused consumable items, toner cartridges, develops, drums, etc. must be pros lly returned to DEX IMAGING. LLC. MISCELLANEOUS This Agreement shall be governed by and construed according to the laws of the Suite of Florida and is applicable to agreomenis wholly haticumad, executed. and perfomed in tie State. It constitutes the enum Agreement behnsen Ua parries and may not be modified except in writing, sgned by duty authorized officers of DEX imaging, LLC DN-62555 22 Initials: kv DEN imaging DEX Imaging, LLC Sales Associate Name: Kyle Wilson Date: 8/11/2023 Approvals I have read and agree to all terms and conditions contained in this page 23 document. DEX Imaging, LLC. The City of Anna n %S Name: I Date: K 1` Date: O q APPROVALS DN-62555 23 MASTER AGREEMENT QAEX imaging AGREEMENT NO.: FULL LEGAL NAME: The City Of Anna FEDERALTAX ID •: ADDRESS: 120 West 7th Street Anna TX 75409 AND SEE ATTACHED SCHEDULE EQUIPMENT LOCATION: See Schedule A TERM IN MONTHS: 60 MONTHLY PAYMENT AMOUNT-: $1277.23 (•PLUSTAX) SECURITY DEPOSIT:_ • OF OPTION INDICATE PURCHASE OPTION -IF NO PO IS INDICATED OR IF MORE THAN ONE IS INDICATED, YOUR PURCHASE OPTION WILL BE FAIR MARKET VALUE. PURCHASE OPTION (FAIR MARKET VALUE (FMV) OR $1.00 ($1) FMV 'CONTRACT THIS AGREEMENT 15 NON -CANCELABLE AND IRREVOCABLE IT CANNOT BE TERMINATED. PLEASE READ CAREFULLY BEFORE SIGNING. YOU AGREE THAT THIS AGREEMENT AND ANY CLAIM RELATED TO THIS AGREEMENT SHALL BE GOVERNED BY THE INTERNAL LAWS OF THE STATE IN WHICH OUR (OR, IF WE ASSIGN THIS AGREEMENT, OUR ASSIGNEES) PRINCIPAL PLACE OF BUSINESS IS LOCATED AND ANY DISPUTE CONCERNING THIS AGREEMENT WILL BE ADJUDICATED IN A FEDERAL OR STATE COURT IN SUCH STATE YOU HEREBY CONSENT TO PERSONAL JURISDICTION AND VENUE IN SUCH COURTS AND WANE TRANSFER OF VENUE EACH PARTY WANES ANY RIGHT TO A JURY TRIAL. 7CUSTOMER,s AUTHORIZED BY SIGNING THIS PAGE, YOU REPRESENT TO US THAT YOU HAVE RECEI READ TH ITIONAL TERMS AND CONDITIO APP APR ON THE SECOND PAGE OF THIS TWO -PAGE AGREEMENT. THIS AGREEMENT IS BINDING UPON 0 (As Stated Above) / / ! L •�Ilr•u/ 5109 W Lemon St 016089-UP02_0122.2 PAGE 1 OF 3 292 ADDITIONAL TERMS AND CONDITIONS 1. AGREEMENT. You want us to now provide you the equipment andlor software referenced herf efn, together with all replacements, parts, repairs, additions and accessions Incorporated therein or attached thereto, excluding equipment marked as not financed under this Agreement ("Equipment"} and you unconditionally agree to pay us the amounts payable under the terms of this agreement ('Agreement) each period by the due date. This Agreement Is btnding upon our acceptance hereof and will begs on the date the Equipment Is delivered to you or any later date we designate. Vve may charge you a one-time origination fee of $75.00. if any amount payable to us Is past due, you will pay a late charge equal to: 1) the greater of seven (7) cents for each dollar overdue or 2) the highest lawful charge, If less. Any security deposit will be returned upon full performance. We may charge you a tee of up to $50.00 for fling, searching andlor titling costs required under the Uniform Commercial Code (UCC) or other laws. If for any reason your check is returned for nonpayment, you will pay us a bad check charge of $30 or, t less, the maximum charge allowed by law. 2. NET AGREEMENT. THIS AGREEMENT IS NON -CANCELABLE FOR THE ENTIRE AGREEMENT TERM. YOU AGREE THAT YOU ARE UNCONDITIONALLY OBLIGATED TO PAY ALL AMOUNTS DUE UNDER THIS AGREEMENT FOR THE ENTIRE TERM. YOU ARE NOT ENTITLED TO REDUCE OR SET-OFF AGAINST AMOUNTS DUE UNDER THIS AGREEMENT FOR ANY REASON. 3. EQUIPMENT USE. You will keep the Equipment In good working order, free and clear of aq hens and dams, use It for business purposes only and not modify or move it from its bridal location without our consent.,You agree that you will not take the Equipment out of service and have a third party pay (or provide funds to pay) the amounts due hereunder. You will comply with all laws, ordinances, regulations. requirements and rites relating to the use and operation of the Equipment Wb will have the right, at any reasonable time, to Inspect the Equipment and any documents relating to Its use, maintenance and repair. 4. SERViCESISUPPLIES. If we hers entered into a separate arrangement with you for maintenance, service, supplies, etc. with respect to the Equipment, payments under this Agreement may include amounts owed under that arrangement. which amounts may be invoiced as one payment for your converdence. You agree that you will look solely to us for performance under any such arrangement and for the delivery of any applicable supplies. 5. SOFTWAREtDATA. Except as provided in this paragraph, references to'Equipment' include any sottwuare referenced above or InstdW on the Equipment We do not own the software and cannot transfer any Interest In It to you. We are not responsible for the software or the obligations of you or the @censor under any license agreement. You are solely responsible for protecting and removing any confidential datallmages stored on the Equipment prior to Its return for any reason. 6. LIMITATION OF WARRANTIES. EXCEPT TO THE EXTENT THAT WE HAVE PROVIDED YOU A WARRANTY IN WRITING, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTAB11M OR FITNESS FOR A PARTICULAR PURPOSE YOU CHOSE ANYIALL THIRD -PARTY SERVICE PROVIDERS BASED ON YOUR JUDGMENT. YOU MAY CONTACT US OR THE MANUFACTURER FOR A STATEMENT OF THE WARRANTIES, IF ANY, THAT THE MANUFACTURER IS PROVIDING. WE ASSIGN TO YOU ANY WARRANTIES GNEN TO US. T. ASSIGNMENT. You may not sell, assign, or sublease the Equipment or this Agreement without our written consent. We may sell or assign this Agreement and our rights in the Equipment, In whale or In part, to a third party without notice to you. You agree that if we do so, our assignee will have our assigned rights under this Agreement but none of our obligations and will not be subject to any claim, defense, or set-off that may be assertabie against us or anyone also. & LOSS OR DAMAGE You are responsible for any damage to or toss of the Equipment. No such loss or damage will relieve you from your payment obligations hereunder. Any nsurance proceeds received relating to inskaanee you obtain will be applied, at our option, to repair or replace the Equfprnent, or to pay us the rematrung payments due or to become due under this Agreerner t plus our booked residua, both discou rdW at 2% per arm. Except for claims, fosses, or damages caused by our gross negligence or w2lul miseonhdirct, you agree to bxfemnify and defend (with eourhsd acceptable to us and our assignee) us and our assignee, t applicable. against, any claims, losses or damages, fndudng attorney fees, in any way relating to the Equipment or data stored an IL In no event wig we be liable for any consequential, exemplary, or b4rect damages. & INSURANCE. You agree to maintain commercial general liability nsuranee acceptable to us and to include us as an additbnal insured on the policy. Your also agree to'. 1) keep the Equipmentfully Insured against loss at its replacement cost, with us named as lender's loss payee; and 2) provide proof of Insurance satisfactory to us no later than 30 days following the commencement of this Agreement, and thereafter upon our written request If you fail to maWain property loss Insurance satisfactory to us andlor you fail to timely provide proof of such Insurance. we have the option, but not the obrigation>, to do so as provided In either (A) or (B) as follows. as determned in our discretion: (A) Mk may secure property loss Insurance on the Equipment from a carder of our choosing in such forms and amounts as we deem reasonable to protect our interests. Uwe secure insurance on the Equipment, we 4 not name you as an Insured party, your interests may not be fully protected, and you wig rembtse us the premium (and an insurance fee) which may be higher than the premium you would pay If you obtained bsurance and an insurance fee, and *ft may result in a profit to us through an bwestment in reinsurance or otherwise. If you are current fn all of your obligations under the Agreement at the time of toss, any insurance proceeds received relating to Insurance we obtain pursuant to this subsection (A) will be applied, at our option, to repair or replace Uw Equipment, or to pay us the remaining payments due or to become dune under this Agreerent, On our booked residual, both discounted at 2% per &mum. (B) We may charge you a rnorahly property damage surcharge of up to .0035 of the Equipment cost as a result of our credit risk administrative costs or other costs, as would be further described on a letter from us to you We may maize a profit on this program. NOTHING IN THIS SECTION WILL RELIEVE YOU OF YOUR RESPONSIBILITY FOR LIABILITY INSURANCE ON THE EQUIPMENT. You authorize us to sign on your behalf and appoint us as your aftomsy-in-fad to endorse in your name any insurance drafts a checks assured due to loss ordamage to the EgdpmemL 10. OWNERSHIPITAXES. Unless the $1.00 Purchase Option is selected, we own the Equipment. You will pay when due, either directly or by reimbursing us, all taxes and fees rela" to the Equipment and this Agreement, Including estimated fln6year personal property in U we pay any taxes or other expenses that you owe hereunder, you agree to reimburse us when we request and to pay us a processing fee for each expense or charge we pay on your behalf. Sales or use In due upfront wip be payable over the term with a finance charge. U the $1.00 Purchase Option Is selected, you acknowledge that 1) the Agreement shall be deemed to be a conditional sales contract, 2) any ownership we have in the Equipment will be deemed transferred to you upon the commencement of the Agreement, and 3) you agree to file any required personal property tax returns relating to the Equipment. If this Agreement is deemed to be a secured transaction, you hereby grant us a security interest in the Equipment (and ail additions thereto, replacements thereof, and proceeds) to secure your obligations under the Agreement and any ether agreement with us, to be released at the and of the term provided you have performed afi of ybur obligations under this Agreement. You authorize us to record UCC financing statements to protect our interests in the Equipment. You also agree to indemnify us on an after-tax basis against the loss of any tax benefits anticipated by us at the commencement of this Agreement arising out of ym acts oromissims. 11. END OF TERM. At the end of IN term of this Agreement (or any renewal term) (the 'End Date), this Agreement will renew month to month unless a) we receive written notice from you, at least 30 but no more than 120 days Fria to the End Date, of your intent to purchase or return the Equipment, and b) you timely purchase or return the Equipment to the location designated by us, at your expense. If the fair Market Value Purchase Option Is selected and you are not in default on tiro End Date, you may purchase the Equipment from us "AS IS' for its Fair Market Value. If the returned Equipment is not immediately available for use by another without need of repair, you will reimburse us for afl repair costs. You cannot pay off ids Agreement or return the Equipment prior to the End Date without our consent Uwe consent, we may dharge you. In addition to other amounts awed an early temdredon fee equal to 6% of the price of the Equipment. Agreements with a $1.00 Purchase Option selected writ not renew. 12. DEFAULTIREMEDIES. You will be In default it (a) you do not pay any payment or other slum due to us or any other person when due or It you fail to perform In accordance with the covenants, terms and condtfens of this Agreement or any other agreement with us or any or our aflItiates or any material agreement with any other entity. (b) you make or have made any false statement or mWepresenttaton to us, (c) you or any guar r& dies. dissolves or temiWas existence; (d) you or any guarantor thereat foe or have tiled against you a petition for rend under the federal Bankruptcy Code or any slmbr federal or state law, or I No occurs a material adverse dharhge In your or any 9xvar bes financ at, business. or operating condition, n, or (e) any g wart or defaults under act+ giarmnl y for this Agreement. 9 you are ever In default, at our opfn, we can temtnhale ills Agreement and we may require that you return the Equlpmed to us at your expense and pay us: 1) all past due amounts and 2). all ternatrdng payments for the w xplred,ta m, plus our booked 1'csidural, bath dlsmxdad at 2% per ann= avid we may disable or reps the Equfpment reu'au,ioe you to stop using any software and use all other legal rerneft availabb to us. You agree to pay ap costs and expenses (tr*stft reasonable.aitailey fees and repossession costs) we law In any dbpute wish you related to this Agreement. You agree to pay us 1.6% Iderest per nfo m on d past due amounts. Any delay or failure rQ :erthuce icon tights tuider ilia Agreement will not prevent its from enforcing any fights at 'a later time if interest is cigeul or caseded tit citric maxlrnuni W" rate, sire VAsuch excess to wkh will bg your sots remedy. 13. UCC. if we: assign rights In this Agreement, for financing purposes• you agree that ids Agreemr as ent, In the hands of ousignee, Is, or shall be treated as. a Tutancep' Leaas that tens Is defined in Article 2A of the. Urftm C.orhrnerdet Cafe ('UCC'). You agree to forgo the dots and remedies provided under seWoas W-622 of ArtCle 2A of the UCC. 14. LIMITATION ON CHARGES. This section controls over every direr pelt of this Agreement and over all documents now or later pedainuN to the Agreement. We both Wend to comply ,udth'all applicable laays. to W. e," will visa d"o of c0ect $ray arhou is In excess of those allowed by appUble bow. Any part of this- Agreement that could, but for this section, be read wider'atuy circin tartce. to Ow fa a charge Now than that adowabla urider applicable legal linhu, Is b ratted and moddfed W this seolion to limit the amounts dyable under the Agreement to the mmbnum amamt aimed under the legal tmh. it in any cYraunatmhce, any amoad In excess of W allowed 4 taw Is charged or reeehred, any such dharge wS be deemed kmfted by the amouurd Wg* Wbwmd and any amotmt received by to In excess of that legacy allowed will be applied by us to the payment of amounts ft* owed coda the Agreanest, - or refunded to yau. 15. MISCELLANEOUS. Ali Ith %mn ties in this Agreement shag surrire the terming on of this Agreement. This Agreement Is the entire agreement between you and us relating to our providing and your use of ftte Eopedh and supersedes any prior representations or agreemenls, ln*dtng any purchase orders. Any fees and amounts payable under Ws Agreement including, any estimated tax payments, nhay bsfude a praM to tun. The parties agree that this ApemeM and any rotated documents hereto may be authenticated by electronic means. The pates agree trot the sole original hereof for aforawnerd wad perfection P40M and-ft We %pond' uxzihsbtu�rtg "chattel paper" under the UCC, is the paper copy hereof bearinng � the original or a copy of either your manual signature or an u�ca#tly applied Indication of ym irhtem to enter lido this llgreemeit, end (8) our'oni�tal manival s%tWuee. You agree not to raise as; a defense to the enforcement of this Agreement or any related do==is I* yeti executed or a� such documents by eteGradc or dsgdal kneads or that you used (acskrdte or.othei et�troric means to transmit ym sigaatuue on such documents._ Natwithstart�g anything to the contrary herein, we �enve the right to require you Wig— gn lids Agreement Qr any related doaxnents thr veto Y, tf a Dour! tiros n by pioyislorra 00 Agreemen! tawforoeabte, terms ot,ftds � slhaft remain In 4ffed. You aumlorizJe.tus to either sett of onxrect; your legsl rants, fie Agreement nurntber, sepal riumthers; model numbers. begi<urbtg date. and signature dale. Ail other modiftcatons to the Agrou=nherrt mtusi be 6 Wiling signed, i tech party. Within 30 days alter, our. or p ass ured, our asrdgiuee's request, you cunt deNver all requested IniomtatFon:(Inclu ng current fhnancla):afetemrntscirmor hex robins) aAdch We deem reaso. 'ably necessary a detemdrte yoururrrr it fftrmtal condition acid (atthhrl performance of the torts hareot You autiafze us or our assignee to (a) obtain m44 reports er make aedd inqu& fin 6mn ectfoq with this Agreement, and 0) provide your creel application and In rmation tepft ym account to credit reporting agencies. potential assignees, and parties having an economic Interest in this Agreement the Eq nmL To help the govenhraent ISM the funding of terrorism and money taunderfng actives, U.S. Federal taw requires tinartaal institutions to obtah verily and record Information that Ideffm each person (individuals or businesses) who opens an account What this means for you: when you open an Muni or add any additional service, we will ask for your name, address, federal employer ideff aft rhhunber end other Wbrts5on that W allow us to w mtiy you Wie may also ask tome other IdentItybhg daamhenhts 016089-UPO 0122-2 PAGE 2 OF 3 291 imaging Customer Name: The City of Anna Agreement No. Street Address: 120 West 7th Street Contact Name: Chris Talbot City / State / Zip: Anna TX 75409 Phone #: 972-924-3325 Special Instructions: Line Serial Start End Model AszetN Meter A3 A4 VldnlAddress Cost enter # Number mete Meter Grouo Kyocera TASKal(a 120 West 7th Street 4054cl Base Engine Anna, TX 75409 A3 40ppm Color MFP Kyocera TASKalfa 305 South Powell Parkway 4054ci Base Engine Anna, TX 75409 A3 40ppm Color MFP Kyocera ECOSYS 1400 Road Runner Road M6630cidn A4 Anna, TX 75409 32 pm Color MFP Kyocera Mlta _ 120 West 7th Street TASKalfa 408ci A4 Anna, TX 75409 42ppm Color MFP Copier Kyocera TASKalta 120 West 7th Street 4054ci Base Engine Anna, TX 75409 A3 40ppm Color MFP Kyocera TASKalfa 120 West 7th Street 4054ci Base Engine Anna, TX 75409 A3 40ppm Color MFP Kyocera TASKalfa 120 West 7th Street 4054ci Base Engine Anna, TX 75409 A3 40ppm Color MFP Kyocera TASKalfa 120 West 7th Street 4054ci Base Engine Anna, TX 75409 A3 40ppm Color MFP Kyocera TASKalfa 3223 North Powell Parkway 4054ci Base Engine Anna, TX 754D9 A3 40ppm Color MFP ustomer Signature: Print Name and Title: IA' Date: G� .y - SAAS AGREEMENT The City of Anna 120 West 7th Street 972-924-3325 Anna sy TX 75409 ° s' ctalbot@annatexas.gov CloudPrint BASE CHARGE; S 62 ES INSTALLATION: S 45000 NUMBER OF LICENSES: ADDITIONAL LICENSE COST: CORE: 1n CORE: ADVANCEOSECURITY: 10 ADVANCEDSECURITY: S 1A4 COST MANAGEMENT: G COST MANAGEMENT: S 1 20 OUTPUT MANAGEMENT: 0 OUTPUT MANAGEMENT: I S 1 93 SPECIAL INSTRUCTIONS: TW wmlLtimaxap Le nalmetl abn:e as apmtime W payable mdn rvair,-vice ttia Le m:luiv du iwal.u�y, rniroadx{. a>A naivry of uadvavm Mammma porn] By uevmmefLv dx®m, 6mhaavet vlamaNie liar Ln ve rey+ai aileh��mfbamcu, rmea.matiem,>m nvnaex ax amhxm mlw n}swivaF[i5:alh'reiM Wm- lElOr Thv Aaemm 3a8btemaeffinite vpmaxxRandamtpmx.be DFx ALCGLVG ad aha8 et�mv L[ W mm64 re6wWdue et6u ¢.wm Lthdl bavemm NrmmWfs a�rv.�maPapniaaa Ai�ou\ncREs-rn�.v. 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DEx YAGNG AVII W RED SIGxnTURE 8/14/2023 DAM \lamcmame Svpyaa a DamMtl La Aa wm � rbn aFemm and aG' aobaK..-. remnil aema �Lmcmmce Smpar thillhpvndq'4ummad-- ,;. <mnind M1nimL.50ti'-Ax>daiumlcWrix mll b added a mx mda ahe � � aiihm>a $DR'. Ym may place rKman b S� CSII,ice GA7 b.�rd.phm. o-tlu lt'.b Pneil Svypo-emLbRmi6dbea 6ll;a. - r dl emrmbmam den 8acit6.6mm ef'-W am md:W pm,U ia;'-Friday (FSL, uceR L3 Helidai•) NorvascLosi'RE tort: A:\-r n R,dn r.=awu. aba m 4. pa4vmam. ar,h. ami.. �aa Lu Aatmmr, nor pua bam aea m mmlmax, of&m, d'uwm, ad mbr rtRxmvmw maF Itssn <mfidmtd and RKnmry mfo-wem efan[Lr pury' ham. as�mLrwemabeuapargdW unmkoonxmrn pablie andmaa prrapary�mrypa�movemeba¢m v}.am{InII Caopxnnanim daa+lmn m m! R (6xamaftr) m11xn.M'eafmdm x'CmGdmval tmm>flea` Td Tr ¢n fmLa apn Lea f3m na➢ me m®ecia8r autmabh efLrt m w diwLxa trcs C [-IWamvm Msd M1irtvvnaaammaa.w�bm ah6Pmm hamdrmdaa mp OaT mmaa6m [ryxS.a aml[Ziu,c�cai.dumi,aMnrnarcua�.w wLean F.aamum mciCmadmaial Faf maim mmu=aam vt:...,c:�:;....lbefine{av{aLll mtappkm mfv®a®ntirhQ 6mahpab&d.>vam:c(iJn draLpd bTdu rxd'.iypammdpmdm afebeducWm{paap i f:mfida®a1E�m a (v+) it RmidNm Eaaxcvi panb�aimd Ramnvhweaxauem;a()e dhdntlmn�mLemdrddna nwro- iv.IIam a{M', RP.idd aha[ tb runa3 Ras' thae maQ' ab aimbtm{ pmy' RaT m mlm f mch diecbave. R:Ut'ER OFJCRl'TRLLL OF,ORN IffRE8]'EVPRF55TR'AIITSiR1.1CBY0RDM9tO.LM'Ate ALLSSLiS ARISLVG OL'F OF,OR LV AW R'A]' RHATED t0 T}Il4 EQL'IP\fE\T ORDER DREAM OR DEFALMT ]fLe Cuammedaraapt5a11aWa{v vRniddhae®da. R�ab'nba due (I)D0:1\LCGLVG maynfue rawdm CmmacamW Rant, aed'o- mvicede DE�(CvrD n&r emabary mamadamenigh du er®aa»m paapapF. aM C) abe Llumma aRrt m pav MONO.-, and uyma. o[ mVacmi mcl W mi duma�amm�'a Wapamivdbnlam- NO R:WRi\T' mmn ffabm NevoNG.0le.AL 6neq DEx ALVC s ODRISCLAAIS ACL R'AnRRA.\-rffS\POLW, 0 nORAPMAOM.DRGNO8ESNPFOR@C . WR,ORCVEQPEDE,WMLMDGEL7VOTATO DA)L1GES ARISLtiG OLT OF 1HE C5E OR PFRFOA\LiV C£ OF � PROptTS. SIISCELLA.VEOLS Thu Agaemm a6aD be pno.d M� aM maraud m<diy m Ju hna er /u sw of Flenm and u aaemmx M1iWte miadvtd, exmed. amR+rnmdarba 5cua D amaamau alu mcaARamm peen mdmaew E• md�8.j uceR matri�i, tiindb�duk aWo-ixtdat&m dpEr AGGD DATE YEA In' vf"a Addendum This Addendum amends that certain agreement by and between DEX Imaging, LLC ('Lessor") and The City of Anna ('Customer") which agreement is identified in the lessor's internal books and records as Agreement No. (the "Agreement"). All Capitalized terms used in this Addendum, which are not otherwise defined herein, shall have the meanings given to such terms in the Agreement. Lessor and Customer have mutually agreed that the following modifications be made to the Agreement. SAAS AGREEMENT: TERM Edit this sentence as follows: "It shall be automatically renewed for successive one year periods, unless (and notwithstanding any other provision of this Agreement and/or SOW): (1) notice of termination is provided to the other party at least 60 days in advance of the end of the initial term or any renewal term: or (21 the customer fails in aood faith to appropriate funding for any renewal term of this Agreement in which case customer shall provide written notice to Dex Imaging of such failure to appropriate funding within 30 days of such failure." CHARGES Edit this sentence as follows: "Customer agrees to pay the total of all charges for services during the Term and any Renewal Term within thirty (30) days of the date of invoice for such charges." SCOPE OF SERVICE Edit this sentence as follows: "The scope of service shall be defined by the attached SOW Notwithstandin the fore oin or an of other rovision of this A reement the "SOW" Includes any Master Agreement. Lease, Sales Order/ Service Agreement. and Equipment Service Agreement Terms and Conditions signed by Dex Imaoinq and the customer whether or not attached to this Agreement)." TERMINATION Edit this sentence as follows: "The Initial Term of this Agreement shall be as set forth above. In the event that DEX IMAGING terminates this Agreement due to uncured Customer breach, or if the Customer elects to terminate services prior to the expiration of the Initial Term, or any subsequent Renewal Term, without cause, Customer will be responsible for the payment of early termination charges which shall be calculated as the average of the three (3) most recent billing periods, total billing, termination charges which shall be calculated as the average of the three (3) most recent billing periods, total billing, multiplied by the number of months remaining in the unexpired Initial Term or Renewal Term; provided. however (and notwithstanding any other provision of this Agreement and/or SOW) there shall be no such early termination charges if termination occurs because customer fails in good faith to aporopriate funding for any renewal term of this Agreement in which case customer shall provide written notice to Dex lmaaina of such failure to appropriate funding within 30 daysof such failure." MISCELLANEOUS In the first sentence change "Florida" to "Texas". Add this sentence to the end of the paragraph: "All references to Dex Imaoinq in this Agreement and/or the SOW mean Dex Imaging. LLC. a Delaware limited liability comoanv: notwithstanding any other Provision of this Agreement and/or SOW and dispute regarding this Agreement and/or SOW will be adjudicated in a federal or state court in Texas." MASTER AGREEMENT: 9.INSURANCE • Edit this paragraph as follows: "You agree to maintain commercial general liability insurance acceptable to us or a governmental risk pool policy with similar. coverage and to include the equipment as part of covered items of property under such policy." You also agree to: 1) keep the Equipment fully covered against loss at its replacement cost; and 2) provide proof of coverage satisfactoryto us no later than 30 days following the commencement of this Agreement, and thereafter upon our written request. If you fail to maintain property loss coverage and/or you fail to timely provide proof of such coverage, we have the option, but not the obligation, to do so as provided in either (A) or (B) as_follows, as determined in our discretion: (A) We may secure property loss insurance on the —Equipment from a carrier of our choosing in such forms and amounts as we deem reasonable to —Protect our interests. If we secure insurance on the Equipment, we will not name you as an insured party, your interests may not be fully protected, and you will reimburse us the premium (and an insurance fee) which may be higher than the premium you would pay if you obtained insurance and an insurance fee, and which may result in a profit to us through an investment in reinsurance or otherwise. If you are current in all of your obligations under the Agreement at the time of loss, any insurance proceeds received relating to insurance we obtain pursuant to this subsection (A) will be applied, at our option, to repair or replace the Equipment, or to pay us the remaining payments due or to become due under this Agreement, plus our booked residual, both discounted at 2% per annum. (B) We may charge you a monthly property damage surcharge of up to .0035 of the Equipment cost as a result of our credit risk administrative costs or other costs, as would be further described on a letter from us to you. We may make a profit on this program, NOTHING IN THIS SECTION WILL RELIEVE YOU OF YOUR RESPONSIBILITY FOR LIABILITY COVERAGE ON THE EQUIPMENT. EQUIPMENT SERVICE AGREEMENT TERMS AND CONDITIONS: TERM • Term is currently 60 months. Consider a shorter initial term such as 12 months to avoid potential higher cost of early cancellation. Under Section "Term" it is changed from "60 months" to "36 months" CHARGES • This section states that "[T)he charge for maintenance under this Agreement shall be the amount set forth on the reverse side hereof." (seepage 22 of the PDF). I do not know if there is a "reverse side" so you may need to inquire and revise this language to clarify the equipment service charges. There is "no" reverse side to this agreement, the charges for maintenance is stated on page 20 of the per month allowance is "O", overage each print@ .045. • Edit this sentence as follows: "Customer agrees to pay the total of all charges for maintenance during the Term and any Renewal Term within thirt 30 days of the date of invoice for such charges." MISCELLANEOUS • Delete this entire section (both sentences and the title "MISCELLANEOUS" regarding choice of law and "entire agreement". • This Agreement shall be governed by and construed according to the laws of the State of Texas. DEX Imaging Inc. DEX a 0 IM"G'F70 Company Information The City of Anna Bill To Address City Hall 120 West 7th Street Anna, TX 75409 Contacts Dex Imaging Sales Representative Name: Kyle Wilson Phone: (972) 478-2800 Email: kyle.wilson@deximaging.com A/P Contact Name: Chris Talbot Phone: 972-924-3325 Fax: 972-924-2620 Email: ctalbot@annatexas.gov DEX imaging INSTALLATION for The City of Anna ® Standard Site survey by DEX personnel SALES ORDER / SERVICE AGREEMENT Equipment delivered, preloaded and connected to customer network Training via DEX YouTube channel ❑ White Glove - $350 per device to be added to first invoice a Site survey by DEX personnel Equipment delivered, preloaded and fully network integrated ,0 Hands on installation of required drivers and utilities • Customization and testing of desired functionality with customer stakeholders Assistance with configuration of servers and infrastructure * Customization of device or driver settings specific to customer workflow requirements ,,# Testing of the desired workflow and actively troubleshooting any workflow or integration challenges Training done by DEX personnel NOTE : White Glove option does not apply to production units THIS ORDER IS SUBJECT TO THE TERMS AND CONDITIONS APPEARING HEREON AND ON THE REVERSE SIDE HEREOF, AND BUYER AGREES TO BE BOUND THEREBY. NO MODIFICATIONS OR ADDITIONS THERETO SHALL BE BINDING UPON SELLER UNLESS EXPRESSLY CONSENTED TO IN WRITING BY AN OFFICER OF THE CORPORATION. CREDIT WILL NOT BE ISSUED ON RETURNED SUPPLIES OF ANY OPEN PACKAGES. ALL ORDERS ARE SUBJECT TO FINAL ACCEPTANCE BY DEX IMAGING LLC. TERMSAND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-92307 2 Inmals: i Sales Order / Service Agreement Equipment Delivery Location The City of Anna Equip. Contact: Chris Talbot 150 South Standridge Boulevard Phone:972-924-3325 Anna, TX 75409 Email:ctalbot@annatexas.gov • • • Q BW BW Color Color ESP Quantity Make/Model B/W Base Copies Overage Base Copies Overage Rate Included Rate Included Yes 1 Pooled CPP $0.00 0 0 $0.00 0 0 1 Kyocera ECOSYS MA3500cifx Yes 37 PPM A4 Color MFP Laser Printer 1 110V/15 AMP Network Yes Surge Protector Included: Parts, labor and supplies with exception of paper products, staples and freight THIS ORDER IS SUBJECT TO THE TERMS AND CONDITIONS APPEARING HEREON AND ON THE REVERSE SIDE HEREOF, AND BUYER AGREES TO BE BOUND THEREBY. NO MODIFICATIONS OR ADDITIONS THERETO SHALL BE BINDING UPON SELLER UNLESS EXPRESSLY CONSENTED TO IN WRITING BY AN OFFICER OF THE CORPORATION. CREDIT WILL NOT BE ISSUED ON RETURNED SUPPLIES OF ANY OPEN PACKAGES. ALL ORDERS ARE SUBJECT TO FINAL ACCEPTANCE BY DEX IMAGING, INC. Special Instructions For This Location: TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. DN-92307 3 CNEX" imaging Equipment Delivery Location Sales Order / Service Agreement The City of Anna Equip. Contact: Chris Talbot 150 South Standridge Boulevard Phone:972-924-3325 Anna, TX 75409 Email:ctalbot@annatexas.gov • • • Q BW BW Color Color ESP Quantity Make/Model B/W Base Copies Overage Base Copies Overage Rate Included Rate Included Yes 1 Pooled CPP $0.00 0 0 $0.00 0 0 1 Kyocera ECOSYS MA3500cifx Yes 37 PPM A4 Color MFP Laser Printer 1 110V/15 AMP Network Yes Surge Protector Included: Parts, labor and supplies with exception of paper products, staples and freight THIS ORDER IS SUBJECT TO THE TERMS AND CONDITIONS APPEARING HEREON AND ON THE REVERSE SIDE HEREOF, AND BUYER AGREES TO BE BOUND THEREBY, NO MODIFICATIONS OR ADDITIONS THERETO SHALL BE BINDING UPON SELLER UNLESS EXPRESSLY CONSENTED TO IN WRITING BY AN OFFICER OF THE CORPORATION. CREDIT WILL NOT BE ISSUED ON RETURNED SUPPLIES OF ANY OPEN PACKAGES. ALL ORDERS ARE SUBJECT TO FINAL ACCEPTANCE BY DEX IMAGING, INC. Special Instructions For This Location: TERMS AND CONDITIONS ON THE FOLLOWING PAGES ARE AN INTEGRAL PART OF THIS CONTRACT. D N-92307 4 t&ora MFD (Multi -Function Device) Connectivity Support Agreement (MFD CSA) DEX Imaging provides a Network Connectivity Support program to cover additional services not included in your Equipment Service Agreement. Today's MFD technology is complex. Loss of functionality can cause downtime. Examples of this are below but not limited to: Change of technology Software changes 3 Infrastructure changes • Authentication changes • Antivirus software updates • Firewall updates Operating system updates • Internet service provider changes Connectivity Support Agreement Details: Coverage Charges Remote Support for Multi -Function Device(s) 1-5 Devices -> $15/Device/Month Unlimited Helpdesk Support 6-25 Devices -> $12/Device/Month Hours of coverage 8:00 AM to 7:00 PM (M-F) 26-50 Devices -> $10/Device/Month 51+ Devices -> $8/Device/Month Example of Support Functions Covered Under this Contract: Print/Scan Troubleshooting 1. Installing & updating the device print drivers on the customers PC/Laptop & Macs 3. Installing PC fax device drivers & troubleshooting fax related issues 5. Enabling & configuring any type of account or job codes & installing the management software 7. Quick & secure remote desktop phone support for PC/Mac 1. Configuring/resolving issues with scan to email/folder on PC's or Mac Network issues/Key-Op 2. Troubleshooting & resolving copy & print issues related to the device 4. Troubleshooting & reconfiguring device network settings due to networking infrastructure changes such as Internet Service provider change or new router 6. Key -Op training the end users on basic & advanced functionality of device features 8. YouTube channel for easy access to procedures & PDF documentation available to be emailed upon request Accept MFD CSA for ALL machines under DEX ESP: No If this Connectivity Support Agreement is DECLINED, it is understood that ANY support not related to the mechanical function of the device will be charged at DEX Imaging's Published rates. Address: 120 West 7th Street City: Anna State: TX I Zip: 75409 Phone Number: 972-924-3325 Email: ctalbot@annatexas.gov Name: /i� % y Title: yM ex Signature: Date: 71111 y y DN-92307 5 DIEX imagine. EQUIPMENT SERVICE AGREEMENT TERMS AND CONDITIONS SCOPE OF COVERAGE This Agreement covers both labor and material for adjustments, repairs, and replacement of parts as necessitated by normal use of the equipment except for normal key operator responsibilities and others as herein provided. Damage to the equipment and/or its parts arising from misuse, abuse, negligence, or causes beyond DEX imaging, LLC's control (including acts of God or natural disasters) is not covered. In addition, DEX imaging, LLC may terminate this Agreement in the event that the equipment is modified, damaged, altered, or serviced by personnel other than those employed or authorized by DEX imaging, LLC, or if parts, accessories, or components not authorized by DEX imaging, LLC are fitted to the equipment. DEX Industry Best Guaranteed 4 Hour Response Time BUSINESS HOURS FOR SERVICE Maintenance services shall be provided hereunder only during DEX imaging, LLC normal business hours, which shall consist of 8:00 AM to 5:00 PM, Monday through Friday, exclusive of DEX imaging, LLC holidays and subject to change by DEX imaging, LLC. EXTENT OF LABOR SERVICES, REPAIR, AND REPLACEMENT PARTS Labor performed during a service call includes lubrication and cleaning of the equipment and the adjustments, repair, or replacement of parts. All parts necessary to the normal operation of the equipment will be furnished free of charge. In the event that the equipment is interfaced to a computer or computer network, this Agreement covers only the labor, parts, software, and updates that are provided by the equipment manufacturer which are necessary to interface the connected product. We are not responsible for your network. It is agreed that if our support technician can connect a laptop computer directly to the equipment and print a test page, then the network communication functions of the equipment are considered operational. Any other network support to include re-establishing your network settings and/or connections after you have had computer work done or changed ISP's will be charged at prevailing IT rates. TERM This Agreement shall become effective upon receipt and acceptance by DEX imaging, LLC and shall continue for 63 months, following date of first invoice. It shall be automatically renewed for successive one year periods AUTOMATIC RENEWAL This Agreement is subject to annual increase during the initial term and shall be automatically renewed upon the expiration of the initial term for successive renewal terms. In no case will the renewal or annual increase exceed a 14% price increase over the prior period. TERMINATION The Initial Term of this Agreement shall be as set forth above. In the event that DEX imaging, LLC terminates this Agreement due to uncured Customer breach, or if the Customer elects to terminate Maintenance prior to the expiration of the Initial Term, or any subsequent Renewal Term, without cause, Customer will be responsible for the payment of early termination charges which shall be calculated as the average of the three (3) most recent billing periods, total billing multiplied by the number of months remaining in the unexpired Initial Term or Renewal Term. CUSTOMER METER READING AND REPORTING OBLIGATIONS Customer agrees to provide DEX IMAGING, LLC with accurate and timely meter readings at the end of each applicable billing period through the use of a DEX IMAGING, LLC provided DCA(Data Collection Agent) during the Initial Term and all subsequent Renewal Terms. If a DEX IMAGING, LLC Patrol Box is installed, it must be returned upon termination of this Agreement or the Customer will be billed $125.00. If DEX IMAGING, LLC Patrol WFi units are deployed, they must be returned upon termination of this Agreement or Customer will be billed $50 per unit. If Customer does not allow the use of a DEX provided DCA, or if DEX provided DCA cannot detect a meter, then Customer is responsible for the manual reporting of meters on a timely basis.. If Customer does not report meters as required, DEX MPS will dispatch a representative to secure them at a rate of $120 per hour. CHARGES The charge for maintenance under this Agreement shall be the amount set forth on the reverse side hereof. The charge with respect to any 12-month Renewal Term will be the charge in effect at the time of renewal. Customer agrees to pay the total of all charges for maintenance during the Term and any Renewal Term within fifteen (15) days of the date of invoice date for such charges. A copy/print is 8.5" x 11". DEX imaging, LLC reserves the right to add a fuel surcharge of $10 per month per device if the average cost per gallon of regular gas exceeds $4.00. CUSTOMER CHANGES Any Customer changes, alterations, attachments, or print coverage in excess of 6% may require a change in the charges set forth herein. DEX imaging, LLC also reserves the right to terminate this Agreement in the event that it shall determine that such changes, alterations, or attachments make it impractical for DEX imaging, LLC to continue to service the Equipment. Customer must advise DEX imaging, LLC of any equipment movements not performed by DEX imaging, LLC via the portal at www.deximaging.com. This can be completed by selecting machine movement found within the service dropdown located on the site. ADDITIONAL EQUIPMENT Any equipment added by Customer, subsequent to the commencement of this Agreement, will be added at the discretion of DEX imaging, LLC. EQUIPMENT REPLACEMENT DEX imaging, LLC, at its sole discretion, reserves the right to replace any equipment covered by this Agreement with a comparable or appropriate model. Additional equipment supplied by DEX imaging, LLC will be governed by the contract type as delineated below. CONTRACT TYPES COPIER — Service and Supplies PREMIER — Service and Supplies for existing Customer devices. Replacement units supplied at the Customer expense. PLATINUM — Service and Supplies for existing Customer devices as well as newly refurbished DEX imaging, LLC provided devices. Additional devices and replacement devices not deemed to be at end of life require a minimum number of prints in addition to the originally contracted base. DEX imaging, LLC supplied equipment will be added per the following schedule: B/W Speed Minimum Prints Color Speed Minimum Prints 11 to 22 PPM 1,000 / Month 10 — 30 PPM 250 / Month 23 to 50 PPM 2,000 / Month Over 30 PPM 500 / Month Over 50 PPM 5,000 / Month PLATINUM+— Service and Supplies utilizing OEM toner and parts for existing Customer devices as well as new DEX imaging, LLC provided devices. PLATINUM/PLATINUM+ Contracts Only: All equipment delivered by DEX imaging, LLC remains the property of DEX imaging, LLC. Any printer removed from service by DEX imaging, LLC, deemed to have reached the end of its useful life, will be replaced with a model of equal or greater value. Upon termination of this Agreement, printers owned by DEX imaging, LLC must be purchased by Customer within thirty (30) days at a mutually agreed upon price or Customer must deliver the equipment to DEX imaging, LLC in good condition and repair to a location designated by DEX imaging, LLC within sixty (60) days. Any printers owned by DEX imaging, LLC which are not returned will be billed to the customer at replacement value. POWER REQUIREMENTS Equipment under this Agreement must have a DEX imaging, LLC approved surge protector/power filter. Customer agrees to provide the power recommended by the equipment manufacturer. Customer understands that service or parts required as a result of improper power, telephone lines, or computer cabling not supplied by DEX imaging, LLC or an authorized agent of DEX imaging, LLC may not be covered under this Agreement. WAIVER OF JURY TRIAL CUSTOMER HEREBY EXPRESSLY WAIVES TRIAL BY JURY AS TO ANY AND ALL ISSUES ARISING OUT OF, OR IN ANY WAY RELATED TO THIS EQUIPMENT ORDER. BREACH OR DEFAULT If the Customer does not pay all charges for maintenance, parts, or supplies as provided hereunder, promptly when due, or removes or disables Patrol Monitoring Appliances: (1) DEX imaging, LLC may (a) refuse to service the equipment, (b) furnish service on a C.O.D. "per call" basis at published rates, or invoice the customer for early termination charges in accordance with the termination paragraph, and (2) the Customer agrees to pay DEX imaging, LLC cost and expense of collecting including the maximum attorney's fees permitted by law. If the equipment is moved to a new service zone, DEX imaging, LLC shall have the option to charge, and the Customer agrees to pay, the difference in published maintenance charges between current zone and new zone, assessed on a pro rata basis. If equipment is moved beyond DEX imaging, LLC's service zone, Customer agrees to pay a fair and reasonable up charge for continued service under this Agreement, taking into account the distance to Customer's new location and DEX imaging, LLC published rates for service on a "per call" basis. NO WARRANTY Other than the obligations set forth herein, DEX imaging, LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR A PARTICULAR PURPOSE. DEX imaging, LLC SHALL NOT BE RESPONSIBLE FOR DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES ARISING OUT OF THE USE OR PERFORMANCE OF THE EQUIPMENT OR THE LOSS OF THE EQUIPMENT. CONSUMABLES Toner cartridges will be shipped via electronic alerts generated by a DEX IMAGING, LLC. approved Managed Print System. Manual orders can be placed for any units that do not report via the DEX IMAGING, LLC. approved Managed Print System. A freight charge, in accordance with market conditions, will be added to the per impression rates shown on the front of this agreement. In a cost per impression contract, all unused consumable items remain the property of DEX. At contract termination, all unused consumable items, toner cartridges, developer, drums, etc. must be promptly returned to DEX IMAGING, LLC. MISCELLANEOUS This Agreement shall be governed by and construed according to the laws of the State of Florida and is applicable to agreements wholly negotiated, executed, and performed in the State. It constitutes the entire Agreement between the parties and may not be modified except in writing, signed by duly authorized officers of DEX imaging, LLC. DN-92307 Initials: imagin�c► Amount Due (Pending Taxes): DEX Imaging, LLC Sales Associate Name: Kyle Wilson Date: 7/18/2024 APPROVALS Approvals I have read and agree to all terms and conditions contained in this 7 page document. DEX Imaging, LLC. DEX Imaging, LLC. Authorized Representative The City of Anna Customer's Authorized Representative Name: Name: ekn> 7-1111bo` Date: Title: —I/--- Date: DN-92307 7 SUPPLEMENT imaging MASTER AGREEMENT NO. APPLICATION NO. CONTRACT/SUPPLEMENT NO. 1906329 CUSTOMER FULL LEGAL NAME: The City of Anna ADDRESS: 120 West 7th Street 'MASTER AGREEMENT REFERS TO THE AGREEMENT BETWEEN YOU AND US IDENTIFIED IN OUR RECORDS BY THE MASTER AGREEMENT NO. ABOVE. DESCRIPTIONOF •ADDED SEE ATTACHED MAKE, MODEL NUMBER, INCLUDED ACCESSORIES & SERIAL NO. SCHEDULE ocera MA3500cifx EQUIPMENT LOCATION:150 South Standrid a Boulevard Anna, TX 75409 DESCRIPTIONOF •REMOVED MAKE, MODEL NUMBER, INCLUDED ACCESSORIES & SERIAL NO. PAYMENT (CHECK ONE • • ® MONTHLY PAYMENT AMOUNT: $123.50 (PLUS TAX) (INCLUDES AMOUNTS DUE UNDER THIS SUPPLEMENT ONLY) ❑ TOTAL CONSOLIDATED MONTHLY PAYMENT AMOUNT: (PLUS TAX) (INCLUDES AMOUNTS DUE UNDER THIS SUPPLEMENT, THE MASTER AGREEMENT, AND ANY OTHER APPLICABLE SUPPLEMENTS DURING THE TERM THEREOF TERM (CHECK ONE • • ® TERM: THE END OF THE TERM OF THIS SUPPLEMENT IS THE END OF TERM OF THE MASTER AGREEMENT (COTERMINOUS) ❑ TERM IN MONTHS: 0 (APPLIES TO THIS SUPPLEMENT ONLY) END OF TERM PURCHASE OPTION (APPLICABLE TO EQUIPMENT ADDED UNDER THIS SUPPLEMENT ONLY) INDICATE PURCHASE OPTION — IF NO PO IS INDICATED OR IF MORE THAN ONE IS INDICATED, YOUR PURCHASE OPTION WILL BE FAIR MARKET VALUE. PURCHASE OPTION (FAIR MARKET VALUE (FMV) OR $1.00 ($1) AGREEMENT If this Supplement relates to Equipment not subject to the Master Agreement (i.e.. additional Equipment), this Supplement, together with the preprinted terms of the Master Agreement (as amended), constitutes an agreement between you and us with respect to the Equipment referenced herein, separate and distinct from the Master Agreement. You agree to be bound by the terms of this Supplement, which includes the preprinted terms of the Master Agreement (as amended) and agree this Supplement shall commence on the date of our acceptance. The parties agree that the original hereof for enforcement and perfection purposes, and the sole "record" constituting "chattel paper" under the UCC, is the paper copy hereof bearing (i) the original or a copy of either your manual signature or an electronically applied indication of your intent to enter into this Supplement, and (ii) our original manual signature. If any provision in this Supplement conflicts with a provision in the Master Agreement, the provision in this Supplement shall control. If this Supplement relates to Equipment subject to the Master Agreement (i.e. replaced or removed Equipment and/or payment modifications), the Master Agreement shall be modified or supplemented as set forth above as of the date we accept this Supplement. Except as specifically modified by this Supplement, all other terms and conditions of the Master Agreement as amended remain in full force and effect. CUSTOMER'SAUTHORIZED ONCE YOU SIGN THIS SUPPLEMENT AND WE ACCEPT IT, THIS SUPPLEMENT WILL BE NON-CANCELABLE FOR THE FULL TERM. (As Stated Above) X .��` L-- o/,"/ TCAe/ rl IgTnUPP SIGNATURE PRINT NAME & TITLE DATE Dex Imaging, LLC LESSOR SIGNATURE PRINT NAME & TITLE DATE 016089-P0206 0122 291